Shipping Policy

All orders are shipped from Taipei, Taiwan.
We do not ship orders at weekend (Saturday, Sunday) nor on holidays. 
 
Please note details of delivery costs (NT$) for all orders (under 500g):
 
  • Taiwan (via Takkyubin)
    • Standard: NT$ 130.0
    • Same-Day Delivery: NT$ 140.0
 
*All international orders are shipped via Chunghwa Post.
*Please note that any duties and taxes incurred in the country of destination are the responsibility of the customer.
*Due to Covid-19, delivery times may be longer than normal.

*Due to the outbreak of Covid-19:

    • Delivery times may be longer than normal.
    • Air parcel and EMS to many destinations are suspended.
    • For more information about temporary service suspension and restrictions of delivery services please visit Chunghwa Post.
 
Asia:
  • Japan
    • Standard: NT$ 425.0 / 7-10 Business days
    • Express: NT$ 450.0 / 2-3 Business days
 
  • Korea
    • Standard: NT$ 220.0 / 7-10 Business days
    • Express: NT$ 450.0 / 2-3 Business days
 
  • China
    • Standard: NT$ 475.0 / 7-15 Business days
    • Express: NT$ 480.0 / 3-7 Business days
 
  • Hong Kong
    • Standard: NT$ 240.0 / 7-10 Business days
    • Express: NT$ 450.0 / 1-2 Business days
 
  • Macao
    • Standard: NT$ 260.0 / 7-10 Business days
    • Express: NT$ 450.0 / 1-2 Business days
 
  • Singapore
    • Standard: NT$ 220.0 / 8-10 Business days
    • Express: NT$ 580.0 / 2-3 Business days
 
  • Rest of Asia
    • Express: NT$ 450.0 / 2-7 Business days
 
Europe:
  • United Kingdom
    • Standard: NT$ 380.0 / 13-16 Business days
    • Express: NT$ 730.0 / 4-5 Business days
 
  • France
    • Standard: NT$ 480.0 / 10-13 Business days
    • Express: NT$ 710.0 / 4-5 Business days
 
  • Germany
    • Standard: NT$ 300.0 / 10-13 Business days
    • Express: NT$ 710.0 / 4-5 Business days
 
  • Italy
    • Standard: NT$ 480.0 / 14-18 Business days
    • Express: NT$ 560.0 / 6-7 Business days
 
  • Netherlands
    • Standard: NT$ 280.0 / 10-13 Business days
    • Express: NT$ 560.0 / 4-5 Business days
 
  • Spain
    • Standard: NT$ 320.0 / 14-18 Business days
    • Express: NT$ 560.0 / 7-10 Business days
 
  • Sweden
    • Standard: NT$ 350.0 / 14-18 Business days
    • Express: NT$ 560.0 / 4-5 Business days
 
  • Rest of Europe
    • Express: NT$ 560.0 / 4-11 Business days
 
North America:
  • Canada
    • Standard: NT$ 230.0 / 14-18 Business days
    • Express: NT$ 720.0 / 4-5 Business days
 
  • United States
    • Standard: NT$ 220.0 / 10-14 Business days
    • Express: NT$ 730.0 / 4-5 Business days
 
Oceania:
  • Express: NT$ 600.0 / 4-8 Business days
 
South America / Africa:
  • Express: NT$ 750.0 / 4-16 Business days
 
*Please ensure you enter the correct delivery address. We are not responsible for incorrectly entered delivery addresses.